Last updated: August 2024
Customer Experience Direct Pty Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.
By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
We may collect personal information that you voluntarily provide to us when you:
The types of personal information we may collect include your name, email address, phone number, business name, and any other information you choose to provide. We may also collect technical information about your visit such as your IP address, browser type, and pages visited, through cookies and similar technologies.
We use the personal information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
All third parties with whom we share your information are required to handle it in accordance with applicable privacy laws.
We take reasonable technical and organisational steps to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at contact@cx.direct.
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
You have the right to access, update, and correct the personal information we hold about you. To make such a request, please contact us at contact@cx.direct. We will respond to your request within a reasonable timeframe.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, by email. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: