Privacy Policy

Introduction

Customer Experience Direct Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (cx.direct) use our services, or interact with us in any other way.

Collection of Information

We may collect personal information from you, including but not limited to your name, email address, phone number, and payment details. This information is collected when you voluntarily provide it to us through our website, email, phone, or other means.

Use of Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Communicate with you, including for customer service, updates, and marketing purposes
  • Process transactions and send you related information
  • Comply with legal obligations

Disclosure of Information

We may disclose your personal information to:

  • Our employees, contractors, and affiliated organizations that need to know the information to process it on our behalf
  • Third-party service providers who assist us in operating our business and services
  • Comply with legal requirements, such as a law, regulation, court order, or subpoena

Security of Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Access to Information

You have the right to access, update, and correct your personal information held by us. If you wish to exercise these rights, please contact us at contact@cx.direct.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@cx.direct