Terms and Conditions

Introduction

Welcome to Customer Experience Direct (“we”, “our”, “us”). These Terms and Conditions govern your use of our website located at cx.direct (the “Website”) and any related services provided by Customer Experience Direct Pty Ltd.

By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, you must not use our Website.

Use of the Website

  1. Account Registration: You may be required to register for an account to access certain features of our Website. You agree to provide accurate and complete information when registering for an account and to keep your account information up to date.
  2. Prohibited Conduct: You agree not to use our Website for any unlawful purpose or in any way that could harm, disable, overburden, or impair our Website. You also agree not to interfere with the security of our Website or attempt to gain unauthorized access to our systems or networks.

Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of Customer Experience Direct Pty Ltd or its licensors and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works from any content on our Website without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Customer Experience Direct Pty Ltd will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website. This includes, but is not limited to, any loss of profits, data, or goodwill.

Indemnification

You agree to indemnify and hold harmless Customer Experience Direct Pty Ltd, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of our Website or your violation of these Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Australia.

Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through our Website.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at contact@cx.direct.